Frequently Asked Questions (FAQs)
Computer-based testing is a simpler and more beneficial way to test.
CBT gives you more flexibility to test when and where you want while still receiving the industry-recognized NACT certification. Testing is offered all year and you can choose between weekdays, evenings, and weekends in some locations. In addition to being able to reserve your appointment time, you’ll get the results before leaving the test center. Back to top
No. All tests are given only in English. An on-screen English/Spanish glossary of trade terms is available in the computer-based tests.
?Not sure if the glossary is an ASE OR Test center service?
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No. NACT Certification Tests are only offered in secure and proctored test centers. This gives everyone a consistent, fair and reliable testing environment. The identity of each person taking a test is also verified at the test center.
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NACT testing is available 12 months out of the year. When registering for an NACT test, you will have 90 days from the original date of purchase to schedule an appointment and take your test at any of our nearly 500 Prometric test centers across the country. If you do not complete the testing within 90 days, the untaken tests will expire and you will forfeit your fees.
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NACT tests are offered at Prometric test centers across the U.S. and Canada. To locate one of the nearly 500 Prometric test centers, click here.
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Each NACT tests contain multiple-choice questions. They are designed to test specific knowledge needed for competent job performance. Each question has one single right answer, three wrong answers, and enough information provided to choose the right answer.
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Each computer-based test has an appropriate time limit assigned, usually from 1 to 2 hours, depending on the test. Most Recertification Tests have fewer questions, with a time limit of 30 or 45 minutes, with L1 and L2 Advanced Level at two hours. When you schedule your tests, a half-hour is added to each appointment to allow time for check-in, a pre-test tutorial, and an optional post-test survey.
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Yes, but you must wait 30 days before you can purchase and schedule the same test again.
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Test-takers will find out if they passed before leaving the test center. Your detailed score report is emailed to you immediately after you finish your test. You can also request a printed copy of the report at the test center. Test results may also be viewed and printed in myNACT within 3 day of the test in most cases. ? Lose this?
When you pass your required tests and fulfill the work related experience requirement, you will receive a certificate. Allocating time for processing and mailing, expect your certificate to arrive approximately 3 weeks from your test date to.
Certification Tests cost $39 each. Advanced Tests (L1, L2, and L3) are $78 each. Recertification Tests cost the same as the corresponding Certification Tests. Recertification Test fees max out at $117, regardless of the number of tests taken. Registration costs $36 per person and you only pay the registration fee once within a initial registration window.
Yes. You must have previously passed the corresponding Certification Test. (Exceptions: Tests L1, L2, and X1 have special requirements.) ? Not sure about these specific exceptions
You are able to register for your tests and schedule your test appointments both online in myNACT and via telephone by calling Prometric at 1-
844-452-4350 Monday – Friday, 8 a.m. – 8 p.m. Eastern Time.
Yes. Your myNACT username and password will work. New registrants will be prompted to establish a myNACT account and it will serve as an online personal account page for test registration, scheduling, and more.
NACT only uses the last four digits of your Social Security number for identification.
Give NACT Customer Service a call at 1-800-390-6789, from 8 a.m. to 5 p.m. Hawaii-Aleutian standard time. Monday through Friday. Or Click here to send us a message,
ect the quantities of information you would like to receive by mail.
****Didn’t change anything above as per it’s straightforward and I believe Prometrics fee stats.
To register, select the tests you want to take, and pay for those tests. If this is your first time purchasing tests in the current registration window, you are charged a $36 per person registration fee, in addition to the test fee. If you have already paid the registration fee during this registration window, then you can register for additional tests and only need to pay the additional test fees. You can view the complete list of tests and fees here. Once you have selected and paid for your tests, you may schedule your appointment, reserving your seat. Visit myNACT to register and schedule your tests.
If you would like to change your test date or time, you may do so within 3 days of scheduling the appointment without penalty. After 3 days, there is a $20 fee for cancelling an appointment. The person canceling the appointment is responsible for the cancellation fee. No changes are allowed within 3 days of your scheduled appointment. To make changes, you can use the Cancel Appointment option in myNACT, or call Prometric at 1-
844-452-4350. The website is available 24 hours a day, 7 days a week. There is no fee for scheduling a new appointment.
If you would like to cancel a test, you must first cancel the existing appointment for that test, and then cancel the test itself. Use the Cancel Test option in myNACT, or call Prometric at 1-877-346-9327. The web site is available 24 hours a day, 7 days a week. If you are within 3 days of your testing appointment, you cannot cancel the appointment or test.
You can only cancel tests for which you paid. If you cancel a test within 3 days of purchase, you will receive a refund. Otherwise, you will receive a credit that can be used to pay for other NACT certification tests and fees. Credits must be used by the expiration date shown in myNACT.
Unfortunately there are no refunds or credits for missed testing appointments. If you do miss a test, you can register for that same test again almost immediately but you will have to pay the test fee again. To re-register, you must wait until the official “No Show” test result for the missed test is posted to myNACT. When you re-register for a missed recertification test during the same registration window, the recertification test fee cap does not apply. You must pay the recertification test fee again.
No matter if you register on the first day of a registration window or the last, you will always have 90 days from the original date of purchase to schedule an appointment and take your test. You should schedule appointments for tests as soon as possible. If you are unable to complete the testing within 90 days, the untaken tests will expire and you will forfeit your fees. You will then need to re register and pay registration and test fees again. Untaken tests do not roll over to the following registration window.
******This section may not need as it’s about electric vehicles but it may apply to a NACT specialty certification.
The (Light Duty Hybrid/Electric Vehicle Specialist) (L3) is an advanced level certification from NACT. It is geared toward technicians who perform diagnosis and repairs on electric appliances.
The L3 test contains 55 questions (45 that are scored and 10 that are included for research purposes). Technicians will have 120 minutes (2 hours) to complete the test.
The L3 test fees are the same as other ASE Advanced Level tests.
Yes. In addition to passing the L3 test, technicians must provide evidence of THREE years of hands-on working experience in auto maintenance and repair. Technicians can take the L3 test before they have the required experience, but they will not receive a certificate until they have submitted proof of work experience.
Yes. In order to register for the L3 test, technicians must have previously passed both Automobile Electrical/Electronic Systems (A6) and Engine Performance (A8) tests.
No. The L3 test will include a Certification Test Reference document that will identify the concepts for the hybrid/electric vehicle technology included in the L3 test. This document will be available as an electronic pop-up document during the test.
The information contained on the first page of the document outlines the common technical constructs for all of the hybrid/electric vehicle drive systems included in the L3 test. All questions in the test will follow this outline to ensure that the test content remains consistent and is understandable to technicians regardless of their area of hybrid/electric vehicle specialty. There are also block diagrams included that illustrate systems similar to those used in many hybrid/electric vehicles. These diagrams will serve as a visual reference and identify a vehicle classification for each of the platforms based on their technical characteristics. The vehicle classifications will be used in some of the test questions to define the specific hybrid/electric vehicle type referenced in the test question scenario. A “Glossary of Terms” is also included, and can be used as a reference if a term in a test question is not clearly understood due to differences in how the term is used by various hybrid/electric vehicle manufacturers.
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The majority of the test questions will be generic, meaning the concept identified in the question should be applicable to most of today’s hybrid/electric vehicles. There will be a number of questions that will only apply to the Type-1, Type-2 and Type-3 vehicle platforms identified in the block diagrams. Technicians will need to become familiar with the technology associated with all of these vehicle platforms, since questions about each of them may be included on the test. Please take the time to review all of the information contained in the Certification Test Reference before taking the test.
Back to top. What test preparation information is available for the L3 test?
You can download The Official ASE Light Duty Hybrid/Electric Vehicle Specialist (L3) Study Guide (PDF). This guide contains the test specifications, task list, the Certification Test Reference Document, sample questions, and training resources.
Back to top10. Where is the L3 test given?
The L3 test will be given at Prometric test centers (including Satellite sites), just like other ASE tests.
Back to top11. Can I take other ASE tests at the same time as the L3 test?
Yes. Anyone who wishes to purchase additional tests may do so by paying the additional test fees.
Back to top12. Will I receive an insignia if I pass the L3 test?
Yes. If technicians pass the initial test and have provided the required work experience information, they will receive a certificate and insignia that identifies them as an ASE Certified Advanced Level Specialist.
Test-takers will find out if they passed before leaving the test center. Your detailed score report is emailed to you immediately after you finish your test. You can also request a printed copy of the report at the test center. Test results may also be viewed and printed in myNACT within 3 day of the test in most cases. ? Lose this?
Reminder: If you change your address after you take the tests, you must notify NACT to receive your certificate. To update your address, log in to myNACT or click here and send us a message
A couple things to help you study: Become familiar with the format of the NACT test questions. Review the task list included in the NACT Study Guide for the NACT test you are taking. All this and more is explained in detail on the Test Prep and Training page.
When you pass the required tests and fulfill the work experience requirement, then you will receive the ***Blue Seal of Excellence****: the nationally recognized NACT emblem on a certificate that is suitable for framing and displaying proudly.
Allocating time for processing and mailing, expect your certificate to arrive approximately 3 weeks from your test date to.
Certificates do include an expiration date: June 30 or December 31 ??, depending on when you receive your certification. The expiration dates are also shown in myNACT. We will send you reminders before your credentials expire so you can recertify in the appropriate time frame.
To become NACT certified, you must pass a NACT test and have full-time, hands-on work experience or a combination of training and work experience. The amount of work experience required varies by test. You can refer to the NACT Work Experience Requirements Important Information section at www.nact.com/expform for details.
Complete the work experience form at www.nact.com/expform
It is best practice to submit your work experience form for review after you have created a myNACT account. While it does not have to be submitted before you take your test, the issuance of your certificate for a passed test will be delayed until your work experience information is reviewed and approved.
Complete Sections 1 through 3 of the Work Experience Form at www.NACT.com/expform. Provide the names and addresses of your current and previous employers, covering up to three years or more for Repair Technicians and at least two years for Service Consultants, Parts Specialists, and Collision Damage Estimators.?? Need our specific dets.
If you need to provide information for more than one previous employer to meet the minimum amount of experience required: 1) click the Previous Workplaces box located in Section 4; and 2) attach your additional previous employer information (e.g. Word document or scanned handwritten sheet).
Complete Sections 4 through 6. Click and check mark: 1) the applicable attachments box(s) [i.e. formal education documentation, I-CAR Platinum Certificate?? **This will need to be whatever doc/docs that apply to us?
, self-employment documentation, military document, previous workplaces information; 2) the experience details boxes for which you have actual hands-on experience; and 3) the box to certify that the information provided on your work experience form is correct.
Click the Attach File button to include your attachment(s) then click the Submit button to send your Work Experience Form and attachment(s) to NACT for review and processing.
You will also receive an e-mail confirmation that your work experience has been updated.
You can also check your myNACT account for updates. Once your work experience form has been reviewed and approved, you will see the verification date(s) under the Work Experience tab.
Upon submitting your work experience form for review, please allow up to five business days for processing. Once approved, you will receive an e-mail confirmation that your work experience has been updated. Check your myNACT account for updates. If your form is not approved, an explanation will be e-mailed to you.
Yes. You will receive a score report, but you will not earn certification or receive a certificate until you fulfill the related work experience requirement.
NACT reserves the right to verify all job history information and can deny certification to anyone who provides false or misleading work experience information.
No, it does not. The Service Consultant, Parts Specialist, and Collision Damage Estimator ?? categories each have its own relevant hands-on work experience requirement. For details, refer to the NACT Work Experience Requirements Important Information section at www.nact.com/expform.
***This will need to be whatever fields/services that apply to us
Construction and Service Technicians can substitute high school, trade school, or community college automotive training for part of the Repair Technician ? work experience requirement. Complete any NATEF-Accredited Program – Auto, M/H Truck or Collision-Refinish, including MLR, AST, MAST and all other current or grandfathered NATEF standards.? You can receive up to 6 months of credit toward the 1 year requirement, 12 months toward the 2 year requirement, and 18 months toward the 3 year requirement. To receive credit, you must complete the training program, and it must be NATEF-accredited? at the time you complete it.
?For all other training, 2 months of full-time training (or 200 program hours) equals 1 month credit. You can receive up to 6 months credit toward the 1 year requirement, and up to 1 year credit toward the 2 year or 3 year requirement. To receive credit, you must complete the training program.
If you would like to have your training considered as a substitute for work experience, please submit your work experience form, and attach an official college transcript of courses, or a high school trade program certificate of completion. Transcripts must show the length of training in hours or weeks.
For details, refer to the NACT Work Experience Requirements Important Information section at www.nact.com/expform.
***This will need to be whatever fields/services that apply to us
Satisfactory completion of a qualifying NATEF-Accredited OEM-sponsored Co-op Program will satisfy the Repair Technician 1 year and 2 year requirements, and 2 years of the 3 year requirement.
To qualify, you must complete a post–secondary OEM-sponsored co-op program that results in a two-year associate degree or equivalent, such as GM ASEP, Ford ASSET, Toyota T-TEN, Honda PACT, Chrysler CAP, etc. You must also participate in the co-op hands-on experience portion of the program. For ASE to consider the completion of a co-op program, include your hands-on experience information on your work experience form and attach an official college transcript of courses.
Yes. You must pass three or more different NACT Student Certification Tests to receive 6 months credit toward the 1 year Repair Technician requirement, or 1 year credit toward the Repair Technician 2 year or 3 year requirement. For NACT to consider NACT Student Certification Tests, attach copies of your NACT Student Certification Test certificates to your work experience form. No other documentation as proof of passing a Student Certification Test can be accepted.
NACT Student Certification Tests are not the same as the NACT professional certification tests. NACT Student Certification Tests are given in schools twice a year. For information, visit www.nactstudentcertification.com.
Yes, a current I-CAR Platinum Individual Certificate satisfies the Repair Technician and/or Collision Damage Estimator 2 year requirements, corresponding to the roles in which you hold I-CAR Platinum status. For NACT to consider your I-CAR Platinum status, please attach a copy of your current certificate to your work experience form.
Yes. For NACT to consider your experience gained in the military, you must submit an AARTS, SMART, or JST transcript, DD Form 2586, DD Form 295, or DD Form 214 with your work experience form. Army Wheeled Vehicle Mechanics (MOS 91B) will receive full credit toward the Repair Technician requirement for amount time spent in that MOS. Other MOS’s, such as Aircraft Mechanics, can also be considered for partial or full credit.
Yes. For NACT to consider a valid provincial automotive trade certificate to satisfy the Repair Technician 1 year and 2 year requirements, submit a copy of your provincial license with your work experience form.
Yes. You can receive credit for self-employment if you are the owner or operator of a licensed repair business and working in the shop performing diagnosis and repairs. When filling out your work experience form, indicate the types of service you provide (Section 5), how long you have been self-employed, and attach a copy of your business license.
There are couple ways to do so. You will need to include your name, ASE ID or last four digits of your SSN, and your old and new addresses:
To change the name on you NACT record and credentials, please submit a copy of the legal paperwork granting the name change (your official court documents, marriage certificate, etc.) along with the Name, SSN, or DOB Update Request Form. There is no charge for updating your name in our records or status letters that show your new name and current status.
However, if you want a replacement display certificate with your new name, they cost $7.50 per test series. You can get the “Duplicate NACT Credentials Request Form” from the Download Forms page.
**Is the 7.50 a prometric fee?
Yes. The name on your NACT record as shown on the Registration Ticket sent to you by email when you schedule a test appointment must match the name on your photo ID.
To change the name on your NACT record, submit a copy of your current driver’s license, military ID card, or other government-issued form that displays your full name and date of birth along with the “Name, SSN, or DOB Update Request Form” from the Download Forms page. There is no charge for updating your name in our records or status letters that show your legal name and current status.
To correct the last four digits of your SSN, please submit a copy of your social security card, military ID card, payroll stub, or other government-issued form that shows your full name and the last four digits of your social security number along with the “Name, SSN, or DOB Update Request Form” from the Download Forms page. Note that we only need to see the last four digits. All other SSN digits can be blacked out on the copy.
To correct your DOB, submit a copy of your current driver’s license, birth certificate, military ID card, or other government-issued form that shows your full name and date of birth along with the “Name, SSN, or DOB Update Request Form” from the Download Forms page.
There is no charge for updating the last four digits of your SSN or DOB in our records.
NACT does not offer any of the tests in bilingual format. If English is your second language, you may bring a standard published English-foreign language dictionary to use for the test. To aid in the translation of technical terms for technicians whose primary language is Spanish, NACT provides a built-in Glossary, which can be accessed during the test. Click here for complete details about the use of English-foreign language dictionaries and ASE’s built-in glossary.
The Above in Spanish……NACT ofrece no más los exámenes en formato bilingüe. Si el inglés es su segunda lengua, usted puede traer un diccionario inglés-extranjero publicado estándar de la lengua al uso en el examen. Además, a la ayuda en la traducción de los términos técnicos para los técnicos que lengua primaria es español, NACT proporciona un glosario incorporado, que se puede alcanzar durante la prueba. Hace clic aquí para los detalles completos sobre el uso de los diccionarios inglés-extranjeros de la lengua y del glosario incorporado de NACT.
Registration for Recertification Tests costs $36 per person. Regardless of the number of tests taken you only pay the registration fee once for each registration window. In addition, specific test fees apply:
You can take the Recertification Tests even if your credentials have expired in a specialty area. You must have been previously certified in that specialty area.
Certification credentials are valid for five years. If it has been five years or more since you took a particular test, it’s time to register for the corresponding Recertification Test. The five-year requirement ensures certified professionals are current in this rapidly changing industry.
Certificates include an expiration date: June 30 or December 31, depending on when you earned your certification. You can find your expiration dates in myNACT. NACT will send you reminders before your credentials expire.
Yes. You may take Recertification Tests provided you’ve previously passed the corresponding regular Certification Test.
Yes. If you have some certifications that expire soon and others that are still good for some time, you may take Recertification Tests for any or all of them. If you recertify early, you will not be credited with the time remaining on your original certification. The new expiration date occurs five years from
Yes, you may opt to take the Certification Tests instead of the Recertification Tests to recertify. The fees are the same for both types of tests: $41 for each test ($82 each for L1 or L2) and a $36 registration fee. Contact NACT Customer Service at 1-844-452-4350 between 8 a.m. and 5 p.m. Hawaiian Aleutian Standard Time Monday – Friday for assistance.
No. You earn Master Technician status when you achieve certification in all the required testing areas for that series. For example, technicians certified in tests A1 through A8 are Master Automobile Technicians; those certified in tests T2 through T8 are Master Medium/Heavy Truck Technicians, and so forth. However, Master Technician status is not for life, and you must keep each one of those certifications current in order to maintain Master Technician status. If you lose your Master Technician status due to the lapse of one or more required certifications, it can be reinstated by taking and passing the necessary Recertification Tests.
To get a sense of how ready you are, you can take an Official NACT Practice Test currently available for the Automobile Tests (A1 – A8), Automobile Service Consultant Test (C1), Automobile Maintenance and Light Repair Test (G1), Automobile Advanced Engine Performance Specialist Test (L1), Automobile Parts Specialist Test (P2), and Medium/Heavy Truck Tests (T2, T4, T6, and T8 only). If you feel the need to brush up on a topic, you may want to check out our Study Guides, or consider some more training resources.
It pays to know about the types of questions on each test. To learn more about the kinds of questions you’ll see on your NACT Certification Test, click here.
If you would like to become familiar with the testing system format before taking your NACT Certification Test by clicking here.
There are no classes or courses that are required to take an NACT test. However, to become certified, you must pass one or more of the Certification Tests and have one or more years of hands-on work experience depending upon the test series you are taking. In some scenarios, formal training can substitute for part of the work experience requirement. For details about NACT’s work experience requirements, click here.
The more training and experience you have, the better you are likely to do on the tests.
There are a number of companies that offer printed and online training guides. There are even courses that are specifically intended to help you prepare for the NACT Certification Tests. However, NACT does not review, edit, or endorse any test preparation product or material produced by any third party source.
There are many technicians who find these study guides to be very helpful in preparing, but you should review them carefully before purchasing to see it they are right for you. To see a list of companies that provide training materials and study guides, click here.
No. The test questions that are used on the NACT tests are the proprietary and secret property of NACT. They are not shared for use in study guides or training courses. The third party study guides questions are intended to simulate NACT test questions. For the most authentic NACT style questions, you might consider the Official NACT Practice Tests currently available for the Automobile Tests (A1 – A8), Automobile Service Consultant Test (C1), Automobile Maintenance and Light Repair Test (G1), Automobile Advanced Engine Performance Specialist Test (L1), Automobile Parts Specialist Test (P2), and Medium/Heavy Truck Tests
The Official NACT Practice Tests are online quizzes, that use NACT style questions that allow you to get a feel for your test readiness, increase your knowledge and help ease anxiety over taking the actual NACT Certification Tests. The Practice Tests provide will provide a performance report and explanations for correct and incorrect answers, giving you the opportunity to improve your skills. Practice Tests are currently available for the Automobile Tests (A1 – A8), Automobile Service Consultant Test (C1), Automobile Maintenance and Light Repair Test (G1), Automobile Advanced Engine Performance Specialist Test (L1), Automobile Parts Specialist Test (P2), and Medium/Heavy Truck Tests (T2, T4, T6, and T8 only). To learn more, click here.
If you passed, you should be proud. If you didn’t, you should be proud that you tried and accepted the challenge of the ASE tests.
Whether you passed all the tests or not, please be aware of these things:
If you haven’t done as well on the tests as you would have like to, we encourage you to continue to gain more hands-on experience and training, and take it again in the future. For a variety of training resources, click here.
The Official NACT Practice Tests are online quizzes that uses NACT style questions that allow you to access your test readiness, increase your knowledge and ease any anxiety you may have about taking the actual NACT certification tests. The Practice Tests provide a printable performance report and explanations for correct and incorrect answers. This gives you the opportunity to learn and improve your skills.
**Does Cengage provide practice tests?
NACT PRACTICE TESTS | # OF QUESTIONS | ||||||
A1 – Auto: Engine Repair | 25 | ||||||
A2 – Auto: Automatic Transmission/Transaxle | 25 | ||||||
Please note: Currently, there is only one set of questions for each NACT Practice Test. There will not be a new of different set of questions by selecting the same Practice Test a second time. 3. What are the Official NACT Practice Tests like?The Official NACT Practice Tests use questions of the same format and content as those on NACT certification tests. This helps give you an idea of what it’s like to take the actual certification exams. The Practice Tests have about half as many questions as the actual NACT certification tests. 4. Why can’t I see the same questions that NACT uses on the NACT certification exam?By publicly exposing the actual NACT certification test questions it would compromise the integrity of the NACT tests. 5. Who wrote the questions used in the Official NACT Practice Tests?Experts with industry experience developed the questions, under the guidance of the NACT Test Development staff. ?Whos this staff? 6. Where are the Official NACT Practice Tests offered?They are available exclusively online through the Official NACT Practice Test website. Please click here. 8. How do the Official NACT Practice Tests work?After your purchase, you will receive an e-mail containing your voucher code(s). To begin, click on the link in the e-mail or go to www.nactpractice.com. On the Official NACT Practice Tests home page, enter your voucher code and select CONTINUE. On the following page, choose the Practice Test you want and confirm your choices. After you agree to the website terms of usage, you may begin your test. For the best experience, the platform is best viewed in Full Screen mode. For your benefit, the tests allow you to flag questions for review, navigate back and forth between questions and view explanations of the correct and incorrect answers. You may view the answer and explanation statement for each question immediately, or you can wait until you have completed the test. Once you submit your test for results, all of the answers and explanations will be displayed. A printable performance review will give you feedback on your answers and can assist you in determining what areas may require additional study. You have 60 days from the time you select your Practice Test to complete and finish your review. ############# 9. Where can I get more information about the Official NACT Practice Tests?For complete details, click here. Back to top 10. What are the system requirements to use the Official NACT Practice Tests?You will need a computer with an Internet connection. For best results, use Microsoft Internet Explorer 9, Firefox 3.5, Safari 4 (or more recent versions of any of these products) as your Web browser. For optimum viewing, your screen resolution should be set to 1024 x 768 or greater. Pop-up blockers must be turned off. Back to top 11. Who can purchase the Official NACT Practice Tests?Anyone (individuals, employers, etc.) may purchase vouchers for the Practice Tests. Purchase is by credit card in the ASE Store. Back to top 12. How much do the Official NACT Practice Tests cost?
Please note: Currently, there is only one version of each NACT Practice Test. You will not get a different set of questions by using more than one voucher code for the same test. Please contact NACT for special pricing on quantities over 500. Back to top 13. Where do I go to purchase the Official NACT Practice Tests?You can purchase vouchers for the practice tests at the NACT Store. Back to top | |||||||